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Personal Data Processing Policy

1. General provisions

  1. 1.1. This Personal Data Processing Policy (hereinafter referred to as the Policy) regulates the legal relationship on the processing of personal data between the network user “Internet” (hereinafter referred to as the Client) and the Company.
  2. 1.2. The Client is obliged to fully familiarize himself with this Policy before using the Site services.
  3. 1.3. In case of disagreement with the provisions of the Policy, the Client must refrain from further use of the Site.
  4. 1.4. This Policy is valid only on the territory of the Russian Federation.
  5. 1.5. The Company has the right to make changes to this Policy at its discretion, including, but not limited to, in cases where the relevant changes are related to changes in applicable legislation, as well as when the relevant changes are related to changes in the operation of the Sites. The Client undertakes to independently monitor the presence of changes in this Policy. The new version of the Policy comes into force from the moment it is posted, unless otherwise provided by the new version of the Policy.

2. Terms and definitions

  1. 2.1. In this Policy, unless otherwise follows from the context, the following capitalized terms have the following meanings:
    1. 2.1.1. "Company" - Limited Liability Company "IT-FOOD", OGRN 1215500015268, 644099, Omsk, Embankment of Tukhachevsky, 16, office 2P.
    2. 2.1.2. "Personal data" - personal data that the User can provide about himself (name (including pseudonym); birthday; delivery address; phone number; email address); geographical location information (if the User has given consent to the owners of the operating system (Apple, Android) to track the location of your mobile device); information about work experience; hobbies; links to personal pages on social networks; IP address; information from cookies; information about the User browser, as well as other data that the User can specify / provide in the appropriate fields (both mandatory and optional) on the Site. The full list of Personal Data is indicated in the appropriate fields on each individual Site.
    3. 2.1.3. "User" (Client) - A visitor who already has a personal account.
    4. 2.1.4. "Goods" - products of the network, united within the franchise network under the trademark "Sushi-Market", presented on the Website.
    5. 2.1.5. "Site" - https://sushi-market.com, as well as the Mobile application "Sushi-Market - Delivery of rolls" in the AppStore and "Sushi-Market - Delivery of rolls" in Google Play.
  2. 2.2. For the purposes of this Policy, terms and definitions in the singular also apply to terms and definitions in the plural and vice versa.
  3. 2.3. This Policy applies both to the Website and to the Mobile application “Sushi-Market - Delivery of rolls” in the AppStore and “Sushi-Market - Delivery of rolls" in Google Play.

3. Terms of processing of personal data of users

  1. 3.1. The Company does not verify the accuracy of personal information provided by Users. However, the Company assumes that the User provides reliable and sufficient personal information, and keeps this information up to date.
  2. 3.2. The processing of personal data in this Policy means: collection of Personal Data, their systematization, accumulation, storage, clarification, extraction, use, transfer, depersonalization, blocking, deletion, destruction.
  3. 3.3. Purposes of personal data processing:
    1. 3.3.1. Order Processing;
    2. 3.3.2. Assessment of the quality of services rendered;
    3. 3.3.3. Keeping records of consumers (customers).
  4. 3.4. The User confirms that entering the User phone number and the numeric code received in the SMS means the User agrees with all the provisions of this Policy. Processing of personal data is carried out on the basis of a retail sale agreement in accordance with Clause 5, Part 1, Article 6 of Federal Law No. 152-FZ of 27.07.2006 “About personal data”.
  5. 3.5. The User has the right to demand from the Company the clarification of his personal data, their blocking or destruction by sending an e-mail message to the Company to the address feedback@sushi-market.com.
  6. 3.6. The Company has the right to transfer the User Personal Data to third parties, including through cross-border transfer, in the following cases:
    1. 3.6.1. for use by the User of the Site;
    2. 3.6.2. to provide services to the User;
    3. 3.6.3. upon sale or other transfer of the Company business (in whole or in part), all obligations to comply with the Terms and Conditions are transferred to the acquirer;
    4. 3.6.4. in order to ensure the possibility of protecting the rights and legitimate interests of Users, the Company or third parties;
    5. 3.6.5. in order to fulfill contracts for the retail sale of goods by persons united within the franchise network under a single trademark "Sushi-Market".
  7. 3.7. The User has the right to change the data of his account on the website or request its deletion by sending an email to feedback@sushi-market.com.
  8. 3.8. The Company has the right to appoint a person (the Company operator) responsible for organizing the processing of Personal Data.

4. Protection of personal data by the Company

  1. 4.1. The Company takes necessary and sufficient organizational and technical measures to protect Personal Data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions with it by third parties.
  2. 4.2. The Company establishes the following legal, organizational and legal measures to protect Personal Information: a responsible person for the organization of personal data processing has been appointed; documents defining the company policy on personal data processing, local acts establishing procedures aimed at preventing and detecting violations of the legislation of the Russian Federation, eliminating the consequences of such violations have been issued and implemented; the company employees who directly process personal data are familiar with the provisions of the legislation of the Russian Federation “On Personal Data”, including the requirements for the protection of personal data, documents defining the company policy regarding the processing of personal data, local acts on the processing of personal data.
  3. 4.3. The Company stores Users personal information, ensuring their confidentiality and protection from unauthorized or accidental access to them by third parties.
  4. 4.4. The Company undertakes to prevent attempts of unauthorized access to the personal data of Users provided to the Company; to detect and prevent such attempts in a timely manner.

5. Cookie technology used by the company on the Website

  1. 5.1. The Company has the right to use the "cookie" technology to store information about the IP address of Visitors and Users of the Site. Cookies are not used to store confidential information about Visitors and Users of the Site, and are not aimed at identifying the Visitor and Users of the Site. All information that is collected and analyzed is anonymous.
  2. 5.2. The use of the "cookie" technology is the placement on the Site of a certain set of symbols (signs) that are stored on the computer (hereinafter referred to as the "device" from which the Site was logged in) of Visitors and Users of the Site when accessing certain places of the Site.
  3. 5.3. Purposes of the Company use of cookie technology:
    1. 5.3.1. analytical activity to study the preferences of Visitors and Users of the Site;
    2. 5.3.2. statistics on the activity of Visitors and Users on the Site;
    3. 5.3.3. improving the performance and efficiency of the Site;
    4. 5.3.4. analytics and correction of Site errors, improvement of the work of all Site resources;
    5. 5.3.5. security and integrity of the Site resources.
    6. 5.3.6. display of advertisements of our services on third-party sites.

6. Other data

  1. 6.1. Yandex. Metric. The Site uses the YANDEX LLC program. With its help, anonymous data on site visits is collected (without reference to the personal data of site visitors) in order to better understand the behavior and improve the sites:
    1. 6.1.1. electronic data (HTTP headers, IP address, cookies, web beacons/pixel tags, browser ID data, hardware and software information);
    2. 6.1.2. date and time of access to Yandex sites and/or services;
    3. 6.1.3. information about your activity while using Yandex sites and/or services;
    4. 6.1.4. geolocation information;

    For more information about data collection by the Yandex.Metrica service, read the document "Terms of Use of the Yandex.Metrica service" at http://legal.yandex.ru/metrica_termsofuse/, as well as the "Privacy Policy of personal information" of this company at: http://legal.yandex.ru/confidential/.

  2. 6.2. Google Analytics. The Site uses Google Analytics, a tracking and web analytics program developed by Google, Inc. With its help, anonymous data on site visits is collected (without reference to the personal data of site visitors):
    1. 6.2.1.information about applications, browsers and devices that you use to access Google services. This ensures the operation of functions such as automatic application updates and screen dimming when the battery is low.
    2. 6.2.2. unique identifiers, as well as data such as browser and device type and settings, operating system, mobile network (including operator name and phone number) and application version number. Information about the interaction of your applications, browsers and devices with Google services, including IP address, crash reports, information about system activities, the date and time when you visited the Google resource, and the URL from which you went to it (the URL of the transition).

    For more information about data collection by Google, please read the document "Privacy Policy. Terms of Use" of this company at: https://policies.google.com/privacy?hl=ru.

  3. 6.3. The following programs are used in the Sushi-Market Mobile application:
    1. 6.3.1. Firebase/Fabric is a mobile application analytics tracking program developed by Google, Inc (Privacy Policy https://firebase.google.com/policies/analytics);
    2. 6.3.2. AppMetrica is a program for tracking mobile application analytics developed by YANDEX LLC (Privacy Policy http://legal.yandex.ru/metrica_termsofuse/);

    with the help of which anonymous data is collected (without reference to the personal data of visitors to the Sushi-Market mobile application) related to:

    1. · actions prior to placing an order (choosing a city, viewing the Product, adding the Product to the cart, adding additional ingredients to the Product, viewing/adding recommended Products in the cart, applying a promo code and the time of these actions;
    2. · order characteristics (order composition, its cost and time of registration, delivery method (courier/pickup) and delivery addresses/establishments, payment method, time of ordering);
    3. · cancellation of the order and errors that occur during the registration of the Goods (the time of the error display and its text);
    4. · other data: the name of the platform and its version.